182. Action Memorandum From the Director of the Office of Research, Directorate for Programs, International Communication Agency (Burnett) to the Associate Director for Programs (Schneidman) and the Deputy Associate Director for Programs (Winkler)1

SUBJECT

  • A Critical Question for the Research Mandate: Why Study the General Public?

The current review of the Research mandate has raised the basic question of what “publics” should be studied. In view of the fundamental importance of this question to the Agency’s mission as well as to the research function, we have prepared a paper (attached) which details some of the theoretical, historical, methodological and policy justifications for including the general public in our examination of foreign attitudes.

With respect to countries where survey research is feasible, these arguments basically are that:

—while scholarly opinions differ on the degree and the appropriateness of general-public influence on policy, there is agreement that at a minimum the general public sets the outer limits of government action and the informed-attentive public (which we include under the rubric of general public for survey purposes) helps to set the inner limits;

—the postwar history of the interrelationship between public opinion and foreign policy indicates that leaders are increasingly attentive to general public sentiments on major foreign policy questions and that segments of the public have developed an impressive array of [Page 536] instruments for pressuring governments, often invoking vox populi as justification for their actions.

—compared to those involving relatively small samples of the influential publics (125–150 interviews), surveys of the general public (about 1,000 interviews) are statistically more reliable, facilitate cross-tabular and multivariate analyses, and permit breakouts by sector (occupational, political, demographic, education level, etc.); and

—in addition to the fact that the President has specifically charged the Agency with assessing “public opinion abroad”,2 USICA is presently the only agency—government or private—to conduct such research on a systematic basis and is thus in a position to make a unique contribution to the foreign affairs community.

—research on the general public lies at the heart of the Agency’s “listening” function and enhances USICA’s capability for developing effective programs for two-way communication.

For these reasons, this office is firmly convinced that the Agency should conduct research on “general public” as well as “influential public” opinion abroad toward major foreign policy questions.

We are attempting to improve turnaround time for assessing the views of both the “influential public” and the “general public”. On August 24, we proposed a new approach to surveying the “influential public,” which the Acting Director approved.3 In a separate memorandum of today’s date,4 we will propose a new pre-set mechanism, initially in Western Europe and Japan, for surveying the general public.

Studying the general public, however, appears to be a more controversial concept with Agency management than studying the influential public. As we understand it, the principal arguments are that the general public has negligible influence on foreign policy decisions of governments abroad and that, in any case, Agency programming is directed toward influential elites.

As discussed at greater length in the attached paper, we believe there are very strong arguments for continuing research on the general public. This question is so fundamental to research—and has such strong implications for the Agency’s mission—that we believe it warrants the Director’s personal attention.

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RECOMMENDATION

We strongly recommend that you forward this memorandum and the attached paper to the Director requesting that the mandate for this office specifically direct that general public samples be included in our surveys when appropriate.5

Attachment

Paper Prepared in the Europe Research Division, Office of Research, Directorate for Programs, International Communication Agency6

Why Study the General Public?

The current discussion within USICA over the selection of foreign publics to be sampled in opinion surveys poses basic questions which require careful thought. Decisions related to the selection of samples for study should be based upon consideration of some of the theoretical, historical, methodological and policy justifications for covering the general public in such surveys.

In setting forth these justifications, this paper focuses on public opinion surveying in those countries where opinion polling is possible. This does not mean to imply that public opinion in authoritarian states cannot in some way affect government policies, nor that we should give up efforts to ascertain such opinion through available means.

Theoretical Justification

The whole question of the degree to which the average citizen in a democratic society can and should influence government policy decisions is, of course, a subject of timeless debate. An extensive literature argues for maximum public participation in order to check tyranny, inform leaders of the popular will and encourage individuals to exercise civic responsibility. Many other writers warn that extensive public participation is dangerous to rational, orderly, stable government.

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Even those who are most concerned over populist excesses, however, concede that there is a relationship between government and the mass public which at least sets the “outer limits” of policy.7

Public sentiment can play a dynamic as well as a passive role. As Lord Bryce observed at the turn of the century in The American Commonwealth, “Nearly all great political and social causes have made their way first among the middle or humbler classes.”8

This point is reinforced by political scientist Jack Walker, who argues that the primary agents of change in a democracy are movements emerging from the political mass as a whole. Walker argues that even when the mass public is unexpressive or apathetic, government officials, merely by anticipating public reaction, grant the citizenry a form of indirect access to public policymaking. Elites are forced to pay attention to public sympathies if for no other reason than that, if they fail to do so, their rivals will seize upon the resulting distrust to gain allegiance of the masses.9

Within the mass public there is a significant sub-group identifiable as the “attentive public” which sets the “inner limits” of policy. Rosenau defines this group as “consisting of opinion holders who are inclined to participate but lack access or opportunity to do so.”10 Stated another way, those people who follow political and governmental affairs “are in some sense involved in the process by which decisions are made.”11

The degree to which publics in different cultures follow public affairs varies dramatically. Almond and Verba demonstrated in the early 1960’s that publics in Germany, the UK and the US are far more attentive to public policy than those in Mexico and Italy. In overall terms Rosenau estimates this “attentive public” at no more than 10% of the population and probably smaller.

Our findings would suggest that this is an accurate general estimate of those who follow foreign affairs “very closely,” but an underestimation of those who follow foreign affairs “fairly closely.” In a July survey in three West European countries, we included the question, “How [Page 539] closely do you follow news about relations between (our country) and other countries—very closely, fairly closely or not very closely?” The percentages were as follows:

France FRG UK
Very closely 10% 7% 14%
Fairly closely 37 29 41
Not very closely 50 59 43
Don’t know 3 5 2
100% 100% 100%

When knowledge questions were added to interest questions, we continued to find a substantial proportion (roughly 7–25%, depending on the issue) of the mass public in these countries who could fit the definition of that part of the public attentive to and reasonably informed about international questions.

For research purposes we are defining this group, a sub-sample of the general public, as the “foreign affairs public.” While the members of this group could not be classified as influential or elite, they do find intellectual stimulation and satisfaction in matters pertaining to foreign policy. As Rosenau points out, this group can be a critical audience for opinion molders and a critical link in the chain of communication to mass publics. Research on the general public is the only way to identify this group and its attitudes.

Historical Justification

Whatever one’s assessment of the proper role of public opinion in policymaking, there is no doubt that the general public has exerted increasing influence on foreign policy in the postwar period.12 As Lloyd Free states in his essay, “The Role of Public Opinion,”13 in our recent history “the importance of public opinion has become more self-conscious than it used to be.” He explains,

“The assumption that public opinion, both at home and abroad, is somehow important is borne out by the efforts of political leaders to woo it and by the practices of governments. Every major government [Page 540] in the world today, and many of the minor ones, spend varying amounts of time, money, and attention on attempting to influence the opinions of their own citizens and the citizens of other countries as if those opinions really counted.”

It might be added that a recurring theme in Theodore White’s thoughtful series on The Making of the President14 is that foreign policy issues, not domestic issues, have been the most critical factor in Presidential elections.

A brief list of just a few of the international developments in the postwar period in which public opinion played a notable role illustrates the impact of the general public on foreign policy:

The French National Assembly’s rejection of a European Defense Force;15

Public opposition within the UK, France, and the US to the derailed Israeli-British-French invasion of Egypt;16

Public reaction to the first two Sputniks,17 resulting in revamped government programs toward education and scientific research policies;

Hostility of British public opinion for so long toward Common Market membership;

Restrictions against nuclear weapons placement and nuclear ship visits in numerous countries because of public sentiment;

Cancellation of the Eisenhower visit to Japan18 and public demands for Okinawan reversion;

The restraints which German aspirations for reunification placed on East-West negotiations and West European defense integration;

Recurring tensions created between the US and its allies over European public opposition to increased defense spending and burden-sharing; and

The impact of public opinion shifts in the US on Vietnam war policies and the fate of the Johnson Administration.

This list could obviously go on and on, and the precise degree of public opinion influence on any such complex developments is, of course, subject to debate. In more recent years, the impact of public [Page 541] opinion has perhaps become even more pronounced. Demonstrations and terrorism in the Middle East have made it more difficult for Arab governments to show moderation. Anti-US riots in Panama led the US to agree to revise the Canal Treaty, and anti-Treaty sentiment in the US later placed the President on the political defensive.19 Widespread religiosity and public opposition to the Shah led to revolution in Iran with all of its consequences for American foreign policy.20

NATO’s ability to conduct large-scale maneuvers in Western Europe has been circumscribed by adverse public reactions. Recent improvements in Japan’s Self-Defense Forces have been greatly facilitated by increased public awareness and concern over Soviet military expansion in the Far East. Regardless of what Western leaders personally think about modernization of tactical nuclear forces in Europe, it is predictable that their decisions will be influenced by the views of the general public—just as public opinion affected their decisions on the neutron bomb. Economic pressures emanating from the public domain have just led Bonn to make the remarkable announcement that the FRG would be unable to meet its NATO commitment to a 3-percent real increase in its defense budget.

An argument which the Administration has made repeatedly in favor of SALT II is that surveys demonstrate clear domestic public support for the Treaty. But a crucial point in the debate has been the question of European support for the Treaty. The Administration claims that the Allies solidly back the agreement and points to the Guadeloupe Summit endorsement, while opponents rejoin that the government has been arm-twisting our Allies and that European officials concede in private their reservations.21 While there are currently no hard data available to Administration spokesmen on West European public attitudes, such information could possibly affect the posture of some Senators toward SALT II as well as official Allied attitudes toward the Treaty.

It seems evident, therefore, that the force of public opinion has affected foreign policy in democracies with increasing intensity and [Page 542] frequency. There are many reasons for this, not the least being the very existence of opinion polls themselves. Mass communication has played a critical role as well in focusing and informing public opinion.

In addition, practical experience and modern technology have given publics an impressive array of instruments for making their views felt beyond the traditional means of the ballot, lobbying, and political party, pressure group and trade union membership. The modern repertoire would have to include public interest pressure groups, computerized letter-writing, demonstrations, marches, whistleblowing, freedom of information legislation, and the use of powerful mass media.

Indeed, the current debate is not whether public opinion is affecting policy but whether it is affecting it too much. The Carter administration has frequently been criticized for basing its policies too much on opinion poll results. But this criticism extends beyond the present government. In his recent Foreign Affairs article, former Senator Fulbright complained

“Our elected representatives, and the ‛communications’ experts they employ, study and analyze public attitudes by sophisticated new techniques, but their purpose has little to do with leadership, still less with education. Their purpose, it seems, is to discover what people want and fear and dislike, and then to identify themselves with those sentiments.”

Most democratic governments abroad could be subject to similar criticism. Over and again, for example, in disputes between the US and Western Europe on matters involving trade, economics and defense, public pressures have exerted a strong influence over positions taken by those governments—and have often been cited by European officials as the reason for their inability to accommodate US objectives.

Methodological Justification

Methods for polling the general public are time-tested. Public opinion surveying procedures have been tested and refined through over fifty years of experience. They are widely used and accepted, and usually are cost-effective compared to other methods of gauging public sentiment.

In our separate memorandum on developing a more rapid and economical method for surveying the influential public, we propose samples of 125–150 drawn from a pre-selected list of 1,000.22 While we favor this approach for studying influential opinion, it has clear disadvantages when compared with the customary samples of 1,000 [Page 543] involved in general public surveying. In contrast to influential elite sampling, full sampling of the general public will enable us to:

—obtain statistically more accurate and reliable figures;

—distinguish between different publics, such as the “foreign affairs public” described above and the mass public;

—make distinctions between numerous other useful categories such as occupation, age, political affiliation, education;

—carry out with a higher degree of confidence more sophisticated forms of bivariate and multivariate analysis; and

—compare our findings with those generated by other researchers, the great majority of whom base their work on general public samples.

The most effective methodological approach, and the one we strongly prefer, is to sample both the influential public and the general public. This approach will give us a more complete measurement of the climate of opinion and enable us to compare general public and influential public views.

There is inevitably a certain arbitrariness about how one segments the full spectrum of opinion. For research purposes, one must also take into account the research tools available to sample different elements of this spectrum. In summary form, these are the categories and methods preferred by this office for survey research in those countries where opinion polling is possible:

Foreign Policy Elite (those political leaders, government officials, and specialists actually involved in foreign policy decision-making)—This group is the subject of regular mission reporting. For systematic surveys of this group, we thus prefer semi-structured mission reporting or use of qualified scholar-interviewers. In most cases, we would counsel against using private research organizations for interviewing this elite.

Influential Public (those persons who, by virtue of their occupation, position and access, could exert above-average influence on foreign policy decision-makers)—We have recommended samples of 120–150 respondents from a pre-selected list of 1,000 for most such surveys.

Foreign Affairs Public (those persons who have a relatively high level of interest in and knowledge of foreign affairs and who can serve as a link in the chain of communication to the general public, but who lack regular access to decision-makers)—We would use a sub-sample of general public surveys, most to be conducted through a pre-set rider mechanism.

General Public—We would use general public surveys, most to be conducted through a pre-set rider mechanism.

The combination of these methods will give this Agency an unusually effective capacity for assessing in a timely fashion the views of foreign publics in those countries where survey research can be conducted.

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Policy Justification

As the Agency charged with assessing “the impact of actual and proposed United States foreign policy decisions on public opinion abroad,” we are, in any case, obligated to measure the opinions of foreign publics. President Carter, in launching ICA, announced that “the new Agency for International Communication will help us demonstrate a decent respect for the opinions of mankind. . . .”

In the absence of general public surveying by USICA, this information will not to our knowledge be produced systematically by any other US Government agency. This is an area where this Agency can make a valuable and unique contribution to policymakers’ understanding of the currents of foreign opinion.

This information is also unavailable with any consistency from data produced by others. In exercising their “watching brief,” Research analysts already are attentive to survey results produced by others which have a bearing on Agency concerns. Experience has demonstrated clearly, however, that such information is fragmentary, sporadic and often superficial. Only USICA research is focused specifically and in-depth on US policy and Agency programming concerns.

It also seems axiomatic that, in order to communicate effectively, the Agency must know the mindset of the general public on major issues of concern to the US. Although budgetary considerations have forced the Agency to direct its activities primarily to elite audience groups, several of these were selected because they can serve as channels to the wider public.

Even if the Agency can speak only to a few, it should listen to the many. It is only thereby that our program themes can properly relate to the concerns, values and aspirations of the general public. Despite the present emphasis on communicating with elites, many Agency programs (VOA, TV placement, films) are aimed at the general public. Research on general public attitudes is the backbone of the Agency’s listening function and can be an important aid to developing effective programs for two-way communication.

  1. Source: National Archives, RG 306, Office of Research, Special Reports, 1953–1997, Entry P–160, Box 40, S–15–79. No classification marking. Drafted by Reddy. Printed from an uninitialed copy.
  2. An unknown hand inserted “or foreign policy issue” after the word “abroad” and circled the comma.
  3. Not found.
  4. Not found.
  5. There is no indication that Schneidman and Winkler forwarded the memorandum and the attached paper to Reinhardt.
  6. No classification marking. Drafted by Reddy.
  7. James N. Rosenau, Public Opinion and Foreign Policy. [Footnote is in the original. The complete title is Public Opinion and Foreign Policy; An Operational Formulation. (New York: Random House, 1961)]
  8. A three-volume set authored by James Bryce, 1st Viscount of Bryce, The American Commonwealth described various political and social institutions of the United States.
  9. Jack Walker in Norman Luttberg’s, Public Opinion and Public Policy. [Footnote is in the original. The complete title is Public Opinion and Public Policy: Models of Political Linkage. (Homewood, IL: Dorsey Press, 1968)]
  10. Rosenau, op. cit. [Footnote is in the original.]
  11. Gabriel A. Almond and Sidney Verba, The Civic Culture. [Footnote is in the original. The complete title is The Civic Culture: Political Attitudes and Democracy in Five Nations. (Princeton, NJ: Princeton University Press, 1963)]
  12. It is not that this phenomenon began only in the postwar period. In the spring 1979 issue of Foreign Affairs, J. William Fulbright notes that “In the early years of this century, foreign policy professionals were confronted with the expansion of popular democracy beyond local and domestic matters to encompass foreign policy as well.” [Footnote is in the original. Reference is to J. William Fulbright, “The Legislator is Educator,” Foreign Affairs, vol. 57, number 4, Spring 1979.]
  13. Lloyd A. Free, “The Role of Public Opinion in International Relations,” in Elisabeth T. Crawford and Albert D. Biderman, eds., Social Scientists and International Affairs: A Case for a Sociology of Social Science. (New York: John Wiley & Sons, 1969)
  14. The series covered the presidential elections of 1960, 1964, 1968, and 1972. White later published a synopsis of the 1984 election, entitled The Shaping of the Presidency: 1984, as an article in TIME magazine, November 19, 1984.
  15. Proposed in 1950 by then-French Prime Minister René Pleven, the European Defence Community (EDC) called for a pan-European military. The French National Assembly rejected the plan in 1954.
  16. Reference is to the 1956 Suez Crisis.
  17. See footnote 2, Document 5. The Soviet Union launched Sputnik 2 on November 3, 1957.
  18. In 1960, the United States and Japan revised the Treaty of Mutual Cooperation and Security. Domestic political opposition in Japan toward the treaty ultimately led to the cancellation of Eisenhower’s scheduled visit to Tokyo. For additional information, see Foreign Relations, 1958–1960, vol. XVIII, Japan; Korea.
  19. Presumable reference to the January 1964 Panama Canal Zone riots. For additional information, see Foreign Relations, 1964–1968, vol. XXXI, South and Central America; Mexico. Documentation on the Carter administration’s negotiation of the two Panama Canal treaties is scheduled for publication in Foreign Relations, 1977–1980, vol. XXIX, Panama.
  20. Documentation on the Iranian Revolution is scheduled for publication in Foreign Relations, 1977–1980, vol. X, Iran: Revolution, January 1977–November 1979.
  21. Carter, Giscard, Schmidt, and Callaghan met for informal discussions at Guadeloupe, January 4–6, 1979. During a January 6 press conference, Giscard, Schmidt, and Callaghan all expressed support for SALT II. For the text of the press conference, see Public Papers: Carter, 1979, Book I, pp. 17–20.
  22. See footnote 3, above.